Frequently Asked Questions

We’ve compiled the most commonly asked questions to help with your enquiries about the Australian Celtic Festival.

Frequently Asked Questions

Where can I buy tickets?
  1. Tickets will be available through our website from 1 March 2024. But keep an eye out and subscribe to our newsletter for Early Bird offers!
  2. In person at the Glen Innes Visitor Information Centre (152 Church St, Glen Innes) from Monday 29 April to Sunday 5 May 2024.
  3. There are no concession or discounted tickets except for local resident tickets (must reside in the local government area) and friends and relatives of local residents. These can only be purchased at the Visitor Information Centre from 1 April 2024 and purchased at the same time. Proof of residence is required.
  4. At the festival site Box Office and Watsons Drive Box Office Saturday 4 May 8am to 5pm and Sunday 5 May 8am to 2pm.
  5. Ticketholder tickets will be scanned, and ticketholders will be given a wristband to wear throughout the festival site. Any lost wristbands will require proof of purchase before a new one will be reissued. Any tampered wristbands will require proof of purchase. Anyone not wearing a wristband will be escorted to the box office or asked to leave the site. No exceptions.

    Free entry applies to children aged 16 years and under (school age) when accompanied by an adult ticket holder. Children will be given a wristband, children five years and older must wear wristband while on site.

Where can I find more information about tickets?

More information will be available soon

Where can I buy 100,000 Welcomes Concert tickets?

This event is held at the Glen Innes Services Club, 120 Grey Street, Glen Innes. Tickets can be purchased online via the Australian Celtic Festival website. There are no reserved seats, No door sales. These tickets do not have companion card free ticket options. Companion Card tickets are available for the weekend events at the Australian Standing Stones.

Where can I get the program of events?

Our program of events will be available online and a free printed copy will be available at the Visitor Information Centre, the festival site Box Office, and the Visitor Information Centre stall at the festival site.

Where can I buy performer merchandise?

Look for the Performer Merchandise Tent in the main entertainment licenced area. This is where performers will be given the opportunity to provide their merchandise for sale.

What time are the market stalls open?

Friday 3 May: Limited food stalls 5pm to 9pm

Saturday 4 May: 9am – 5pm

Saturday 4 May, limited food stalls 5pm to 9pm

Sunday 5 May: 9am – 4pm

Please note: Some food vendors may choose to be open on Friday and Saturday evenings.

Tickets required for access to the Australian Celtic Festival event precinct at the Australian Standing Stones.

Is there seating available at the Street Parade?

The Street Parade is held on Saturday 4 May and takes place from 9.30am in Grey Street, Glen Innes. A road closure will be in place to ensure the safety of all participants and spectators. Please note that there is no seating available. You are welcome to bring your own chairs but please be considerate about where they are positioned.

Will 'The Croft' be open during the festival?

The Croft Celtic Cultural Centre & Cafe will be open during the festival. You can also purchase traditional Celtic cakes and coffee from their outdoor area.

How do I find out about car parking for Traders, Performers, Contractors and Event Officials?

Traders, Performers, Contractors and Event Officials will be issued with a Car Parking Permit in line with the terms of their individual contracts. Please refer to your contracts for this information.

Notice of Filming and Photography

When you attend the Australian Celtic Festival event, you enter an area where photography, audio, and video recording may occur. By entering the event premises, you consent to such recording media and its release, publication, exhibition or reproduction, without compensation.

What Public Health Orders apply for ACF?

The Australian Celtic festival follows current Public Health Orders from NSW Health. Please see nsw.gov.au in regard to up-to-date information for festivals. 

Is there a festival shuttle bus?

A shuttle bus will operate from town to the festival site with a dedicated drop-off point at the main Box Office entry. This is a FREE service. Pick-up and drop-off points are at the Glen Innes Visitor Information Centre and at the Bourke Street entrance of the Glen Innes Showground. You can park behind the Visitor Information Centre or in town. Further pick-up and drop-off points around town are to be determined and will be listed on the website. These stops will also be signposted. Please note: You must have your wristband on to access this service or show your official pass if you are a performer, trader, or volunteer.  

Where can I park at the festival?

The best idea is to park in town and catch the courtesy bus from the Visitor Information Centre or Glen Innes Showgrounds. All cars and coaches will be directed to the Shannon Vale car park.

FREE courtesy bus will operate between the car park and the festival site. You can also walk from the car park to the site.

I'm staying at the Showgrounds - How do I get to the festival?

WALK – 15 mins to Australian Standing Stones up Bourke St via Tregurtha Way – A bit steep towards the end – Not recommended for those with mobility or health issues. Note: Wristband scanning entry only at Tregurtha Way – NO purchasing of tickets. 

BUS – From the Bourke St entrance.

CAR – Via Meade St, park in lower car park off Shannon Vale Road. Then take courtesy bus to the festival or simply walk up the designated pathway.

Is the festival disability accessible?

At The Australian Standing Stones, access to the site is subject to weather conditions. It can get quite muddy if it rains or get large cracks if dry, though the area itself is quite flat. There is a disabled toilet located in the toilet block on the southern end of the site near The Croft and another near the disabled carpark. There are rows dedicated to accesible seating at the Highlands, Dance & Celtic Kitchen Marquees. Please see an attendant if you need to access this service.

Is there disabled parking at the Festival?

There is limited disabled parking available at the festival site. There is a drop-off/pick-up point along Watson Drive. For disability entry to Watson Drive, please display government parking permits and have necessary documents available for traffic officials. There is also parking in the overflow area with disabled access buses to transport you to the main festival site.

There will be a system in place for those with restricted mobility. Cars will receive a 5-minute pass to pick up and drop off at the disabled parking area on site. You must then leave the site to park and return the pass to the car parking attendants. 

I have a disability and require a support person. Is my companion eligible for a free ticket?

I have a disability and require a support person The Australian Celtic Festival main event on Saturday 4 May and Sunday 5 May at the Australian Standing Stones is a registered affiliate of the NSW Government Companion Card and offers one additional ticket (free of charge) to people with disabilities who require a support person to accompany them at the event. This does not include side events held during the festival week at other venues.

Is EFTPOS available at the event?

Most of the stallholders will have mobile EFTPOS machines for cashless payments. A cash withdrawal service will be located inside the Boar & Drum bar. 

Will there be an information tent at the event?

Yes – Look for the ‘Information’ teardrop banners located around the festival site. There will also be a dedicated Glen Innes Visitor Information tent.  A large range of merchandise, local produce and Celtic goods will also be available for purchase there.

Are pets allowed at the festival?

Pets are welcome at the festival but must be kept on a lead at all times. 

It is your responsibility as a pet owner to clean up after your pooch. If your dog is unruly and barking during performances, you will be asked to leave by one of our friendly Animal Welfare Officials.

Dogs are also allowed at the Glen Innes Showground, also on a leash. 

In the interests and safety for all passengers, only companion dogs or other dogs contained in a travel cage are allowed to travel on the festival buses. No exceptions.

Lost Property

The Glen Innes Visitor Information tent located at the festival site will be the base for lost property.

Lost Children

The Children’s Marquee is the place to take lost children or to find your lost child at the festival.

What will the weather be like?

Temperatures in May are typically max 16°C, min 4°C.  We suggest that you prepare for four seasons in one day and bring winter woollies (especially for the evenings), a sun hat and sunscreen.

we're Here to Help

Remember – we’re here to help. If you can’t find the answer you’re looking for here, simply contact us!

Acknowledgement to Country

The Australian Celtic Festival is held in Glen Innes Highlands, Ngoorabul Country.
Glen Innes Severn Council would like to acknowledge and pay respect to the Ngoorabul (Ngarabul) people as the traditional custodians of this land, their elders past, present and emerging and to Torres Strait Islander people and all First Nations people.